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The questions that come up most, in the order they come up.
Grouped by stage rather than by topic, because what you need to know before you offer on a property is not what you need to know a fortnight before completion.
Before you start
Working out where you stand.
How much can I borrow?
A lender starts from a multiple of verified income and then applies an affordability assessment that can reduce it — deducting credit commitments and an allowance for household spending, and testing the payment at a rate higher than the one you would pay. Because lenders treat bonus, overtime, commission, benefits and childcare differently, the maximum varies between them on identical figures, sometimes substantially.
How much deposit do I need?
Most lenders want at least five per cent of the purchase price, with a limited range of products at that level. Ten per cent opens up materially more choice, with further improvements at fifteen and twenty-five. Pricing works in bands, so it is always worth checking where the next threshold sits.
Do I need an agreement in principle before viewing?
It costs nothing and estate agents in most markets expect one before putting an offer to a seller. Its more useful function is diagnostic — if there is something on your credit file you were not aware of, this is when you want to find it.
Will checking my options affect my credit file?
An initial conversation and an agreement in principle normally involve only a soft credit search, which you can see but other lenders cannot, and which does not affect your score. Only a full application involves a hard search.
What should I do before I apply?
Register on the electoral roll, check your credit file at more than one agency, keep credit balances well below their limits, avoid taking on new borrowing, and gather your income and deposit evidence. If you can clear a small credit commitment, do — it often frees up more borrowing capacity than the balance itself was worth.
During the application
Once a case is with a lender.
How long will it take?
From full application to formal offer is commonly a few weeks, varying with the lender's workload and the complexity of the case. Completion depends on conveyancing and the chain rather than on the mortgage, and typically runs to a few months from an accepted offer.
Why does the lender want more documents?
Underwriting queries are routine rather than a sign of trouble. They are usually a request to evidence something already stated — a bonus, a transfer into your account, the source of the deposit. Answering the same day is the single most effective thing you can do to keep a case moving.
What happens if the valuation comes in low?
The loan to value rises, which may move you into a different product band or require a larger deposit. It can be challenged with evidence of comparable sales, though the challenge takes time. It is also information: a valuer disagreeing with the price is worth thinking about.
Can I change my mind about the product?
Usually, before the offer is issued and sometimes after, though it may mean re-underwriting and it will normally reset the timeline. If rates have moved in your favour, ask — lenders will often allow a switch to a better product on the same application.
Should I take on any new credit while my application is running?
No. Lenders frequently re-check credit shortly before releasing funds, and new borrowing between offer and completion can cause an offer to be withdrawn. That includes finance on furniture, a car, or a phone contract taken out in anticipation of moving in.
After completion
Living with the mortgage.
When should I start thinking about the next rate?
Several months before the initial period ends. Lenders will usually let you reserve a new rate that far ahead and hold it until the switch date, so starting early costs nothing and protects you against the case taking longer than expected. Doing nothing means reverting to the standard variable rate.
Can I overpay?
Almost always, up to an annual allowance expressed as a percentage of the balance, without triggering the early repayment charge. Overpayments reduce interest for the whole remaining term, so early ones are worth considerably more than later ones. Check whether your lender applies them immediately or only at the anniversary.
What if I am struggling with the payments?
Contact your lender early — before a payment is missed rather than after. Lenders are required to treat customers in financial difficulty fairly and have a range of options available, and the earlier the conversation happens the more of them remain open. Free, independent debt advice is available and is worth taking.
Can I take a payment holiday?
Some lenders offer payment deferrals in defined circumstances, usually where the account is up to date and you have built up overpayments. It is not a right and it is not free — interest continues to accrue on the unpaid amount. Ask your lender what it actually offers rather than assuming.
What happens to the mortgage if I move?
You either port the product to the new property, redeem the loan and take a new one, or keep it and let the property with the lender's consent. Which is best depends on whether an early repayment charge applies, whether you are borrowing more, and whether the lender will accept the new property.
Keep reading
Fuller answers.
Each of these pages covers one situation in depth rather than in summary.
Your home may be repossessed if you do not keep up repayments on your mortgage. Figures shown on this site are illustrative estimates and do not constitute advice or an offer of credit.
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